Vertify Support staff are available Monday-Friday 8:30AM - 5:00PM CST, except during the following days when the Vertify Support department will be closed. However, the Vertify Knowledge Base support platform remains accessible anytime for your needs.
Please note that our product support team will resume the first business day following the holiday.
Upcoming Vertify Product Support Holidays
- New Year's Day, Sunday, January 1, 2023 (Monday, January 2, 2023) **
- Second Friday Recharge, Friday, January 13, 2023*
- Birthday of Martin Luther King, Jr., Monday, January 16, 2023
- Second Friday Recharge, Friday, February 10, 2023 *
- Second Friday Recharge, Friday, March 10, 2023 *
- Second Friday Recharge, Friday, April 14, 2023 *
- Second Friday Recharge, Friday, May 12, 2023 *
- Memorial Day, Monday, May 29, 2023
- Second Friday Recharge, Friday, June 9, 2023 *
- Juneteenth Day, Monday, June 19, 2023
- Independence Day, Tuesday, July 4, 2023
- Second Friday Recharge, Friday, July 12, 2023 *
- Second Friday Recharge, Friday, August 11, 2023 *
- Labor Day, Monday, September 4, 2023
- Veterans Day, Saturday, November 11, 2023 (Friday, November 10, 2023) **
- Second Friday Recharge, Friday, October 13, 2023 *
- Second Friday Recharge, Friday, November 10, 2023 *
- Thanksgiving Eve, Wednesday, November 22, 2023 after 2PM
- Thanksgiving Day, Thursday, November 23, 2023
- Day after Thanksgiving Friday, November 24, 2023
- Second Friday Recharge, Friday, December 8, 2023 *
- Christmas Eve, Sunday, December 24, 2023 (Friday, December 22, 2023) **
- Christmas Day, Monday, December 25, 2023 *
- Day after Christmas through New Year's Soft Close, Tuesday, December 26, 2023 - Friday December 29, 2023 ***
- New Year's Day, Monday, January 1, 2024
*Vertify has adopted a policy of closing on the second Friday of each month to permit our employees and partners to personally recharge and we encourage our teams to spend time on personal goals and with their families.
**If a federal holiday falls on Saturday it is usually observed on Friday (the day before), and when it falls on Sunday it is observed the following Monday. The dates the federal holidays are observed are shown in parentheses.
***Similar to all holidays, the Vertify team will continue to monitor support cases for business critical issues.
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