Vertify Support staff are available Monday-Friday 8:30AM - 5PM CST, except during the following days when the Vertify Support department will be closed. However, the Vertify Knowledge Base support platform remains accessible anytime for your needs.
Please note that our product support team will resume the first business day following the holiday.
Upcoming Vertify Product Support Holidays
- New Year's Day, Monday, January 1, 2024
- Day after New Year's Day (observed), Tuesday, January 2, 2024 **
- Second Friday Recharge, Friday, January 12, 2024*
- Birthday of Martin Luther King, Jr., Monday, January 15, 2024
- Second Friday Recharge, Friday, February 9, 2024 *
- Second Friday Recharge, Friday, March 8, 2024 *
- Second Friday Recharge, Friday, April 12, 2024 *
- Second Friday Recharge, Friday, May 10, 2024 *
- Memorial Day, Monday, May 27, 2024
- Second Friday Recharge, Friday, June 14, 2024 *
- Juneteenth, Wednesday, June 19, 2024
- Independence Day, Thursday, July 4, 2024
- Day After Independence Day, July 5, 2024 **
- Second Friday Recharge, Friday, July 12, 2024 *
- Second Friday Recharge, Friday, August 9, 2024 *
- Labor Day, Monday, September 2, 2024
- Second Friday Recharge, Friday, September 13, 2024 *
- Second Friday Recharge, Friday, October 11, 2024 *
- Second Friday Recharge, Friday, November 8, 2024 *
- Veterans Day, Monday, November 11, 2024
- Thanksgiving Eve, Wednesday, November 27, 2024 after 2PM
- Thanksgiving Day, Thursday, November 28, 2024
- Day after Thanksgiving Friday, November 29, 2024
- Second Friday Recharge, Friday, December 13, 2024 *
- Christmas Eve, Tuesday, December 24, 2024
- Christmas Day, Wednesday, December 25, 2024
- Day after Christmas through New Year's Soft Close, Thursday, December 26, 2024 - Tuesday, December 31, 2024 ***
*Vertify has adopted a policy of closing on the second Friday of each month to permit our employees and partners to personally recharge and we encourage our teams to spend time on personal goals and with their families.
**If a federal holiday falls on Saturday it is usually observed on Friday (the day before), and when it falls on Sunday it is observed the following Monday. The dates the federal holidays are observed are shown in parentheses.
***Similar to all holidays, the Vertify team will continue to monitor support cases for business critical issues.
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